Who we are
Zagaia is the brand of VASCONCELOS & SANTOS TECNOLOGIA E PUBLICIDADE LTDA, CNPJ 66.903.864/0001-21. We are responsible for the processing described in this policy, which applies to zagaia.co and our contact channels under Brazilian Law No. 13.709/2018 (LGPD).
Data we may process
When you contact us, we may receive your name, phone number, email, company, message and business information provided through forms, email or WhatsApp.
We may also process IP address, browser, device, pages visited, traffic source, campaign parameters and technical records needed for site security and operation.
How we use the data
We use data to respond to requests, understand projects, prepare proposals, take requested pre-contractual steps, deliver agreed services, comply with legal obligations and protect our infrastructure.
Depending on the purpose, processing may rely on requested pre-contractual steps, performance of a contract, legal obligation, exercise of legal rights, legitimate interests or consent. A contact request is not unrestricted permission for promotional messages.
Sharing and providers
We do not sell personal data. We may use hosting and infrastructure providers such as Vercel and Google services for email, storage and measurement. Tools managed through Google Tag Manager may be activated according to the site configuration and applicable legal basis.
Opening WhatsApp, Instagram or other external links takes you to services governed by their own policies. Some providers may process data outside Brazil, subject to LGPD requirements and applicable international-transfer rules.
Cookies and measurement
Cookies and similar technologies may support technical functions, analytics and advertising according to the site configuration. Google Tag Manager organizes tags but does not, on its own, identify which cookies each service uses.
You can block or delete cookies in your browser settings. Some features may be affected. Where consent is required, browser controls do not replace consent collection by the site.
Security and retention
We use technical and administrative measures appropriate to the site and contact channels. No environment eliminates every risk, so do not send passwords, identity documents or sensitive data through general contact fields.
We keep data for as long as needed to answer requests, manage the business relationship, comply with legal obligations and exercise rights. Deletion takes legal periods and technical backup cycles into account.
Your rights
Within the limits of the LGPD, you may request confirmation and access, correction, anonymization, blocking or deletion, sharing information, portability under applicable rules, review of automated decisions where applicable, withdrawal of consent and objection to unlawful processing.
Send requests to privacidade@zagaia.co. We may ask for proportionate information to verify your identity. You may also file a complaint with the ANPD and other competent authorities.
Contact and updates
Personal data requests: privacidade@zagaia.co. Business enquiries: contato@zagaia.co. Publishing this address does not publicly appoint an individual data protection officer.
The date at the beginning of this page identifies the current revision. Significant changes will be communicated through appropriate channels.
VASCONCELOS & SANTOS TECNOLOGIA E PUBLICIDADE LTDA · CNPJ 66.903.864/0001-21 · Rua Pais Leme, 215 · Conj. 1713 · Pinheiros, São Paulo/SP · CEP 05424-150